Sydney City LED Privacy Terms

Privacy refers to the information we obtain about you and the use we make of it in the course of our business. Your privacy issue is our concern. Our efforts are to gain your trust first before you participate in our site offerings. That is why we go to great lengths to keep your sensitive information safe and secure. If you don’t find your concerns addressed here, feel free to contact us by email.

Sydney City LED, is bound by the Privacy Act 1988 and the National Privacy Principles set by the Federal Privacy Commissioner. For more information, visit www.privacy.gov.au.

What information is collected and how is it used?

When you purchase from Sydney City LED or register to be a preferred customer, we only collect the information that you provide us: name, address, email, credit card and any other data we need to complete your order or request and ensure that any marketing communications are tailored to your particular interests and lifestyle. Registration is optional, so you choose whether or not we store your information to make future shopping experiences more convenient.

When you order from our online store, your name becomes part of our customer database which we do our best to keep it safe and secure.

What are “cookies” and how do we use them?

“Cookies” are small pieces of data that your browser holds in memory or stores in a special file on your hard drive. These small pieces of data are used to help our server remember you while you browse our site from one link to the next and allow us to improve the quality of your experience when you visit our site. Cookies also allow you to place items in your shopping cart, continue browsing, and come back to check out at a later time. We do not use cookies to store any of your personal or financial information on your computer or on our servers.

How do I know my information is secure?

We have taken many steps to ensure the security of your transactions. At Sydney City LED all orders are transmitted over secure Internet connections using SSL (Secure Sockets Layer) encryption technology. We use Paypal as our main payment gateways to ensure that your information is sent to highly secure servers and is encrypted and scrambled for extra security. All of your personal information including your credit card information and sign-in password are stored in an unreadable, encrypted format at all times.

How do I know that my E-mail address will not be given out to other Companies?

Sydney City LED and its agents do not rent or exchange your email address(es) with any third party marketer.

How do I know that my phone number will not be given out to other Companies?

Sydney City LED does not rent or exchange your phone number(s) with any third party marketer.

What is your policy regarding orders/information from children?

Sydney City LED does not deliberately seek to solicit information from anyone under the age of eighteen (a Child). If a Child submits information to us through any part of our Web site, and we know that the person submitting the information is a Child, we will not use it for any purpose. We will delete the information as soon as we discover it and not disclose it to third parties.

Disclaimer

The Security & Privacy Policy adopted by Sydney City LED and all statements contained on our site about security & privacy and how we deal with data supplied by visitors to our site is not intended to be a contractual obligation of any kind and any such obligation is hereby disclaimed. These statements constitute the present policy of Sydney City LED as to which we will take reasonable measures to implement. The statements contained in our policy are intended to set forth our practices and intentions about how we conduct our business.

Changes to the Security & Privacy Policy

We may change this Security & Privacy Policy from time to time. We recommend that you check back from time to time and we also welcome any feedback from you; please email us if you have any comments regarding the information or improvements that can be made to this security & privacy policy.

Contact Us

If you have any questions about this privacy statement, the practices of this site, or your dealings with SydneyCityLED.com.au, you can contact us via email at sales@sydneycityled.com.au.

Last Updated: July 2013