Customer Service

Shipping & Delivery
Delivery information can be found at this link.
Privacy & Security
Your privacy is very important to us. We do our best to maintain your privacy and also to keep your information safe and secure. For more information please refer to our Privacy Policy section.
Returns & Replacements
Please refer to the return policy page here.
Ordering
Some of our LED products are available for purchase online. We try to put as much as information as we can in the product desription so you can find your needs easily and make your order. However if you need help with anything just give us a call at (02) 9518 1825 or send an email
Payment, Pricing & Promotions
All of our prices are in Australia Dollar. Prices may change without prior notice. At Sydney City LED we accept the following payment types:
Paypal: If you have a Paypal account you can checkout faster. If you do not have a Paypal account you can still use your Master Card or VISA to checkout as a guest.
- Master Card
- VISA
Viewing Orders
To view and track the status of your current order or to view your purchase history simply login to your account using your username and password and click on Order History. If you have forgotton your username and/or password follow the "Forgot Your Password?" link on the login page. If you are having trouble accessing your account or viewing your orders please send us an email.
Updating Account Information
Registered customers will be able to log in with the credentials provided during sign up process. They can then update they information. All information is kept private not shared with any third parties as per our privacy policy.